I create technical documentation including user manuals, self-help guides, FAQs, and revitalize content for canned answers.
Submit an Inquiry
What I Provide
Training, and familiarization with product and/or service.
Interviewing subject matter experts, and other personnel.
Translating technical jargon into plain language, logically organized by dissecting complex concepts.
My Value Add
Certified Technical Writer designation.
Documents created with the utmost advocacy for end-users.
Skilled in moving from ambiguity to problem-solving.
Created FAQs for mobile FX trading app, and updated responses as needed.
Spearheaded regular meetings with IT to assess status, progress, and next steps of project.
Maintained ownership of FAQs in client database.