I author a variety of corporate communication materials, for internal and external purposes including articles, e-mail communications, web copy, case studies, and white papers.
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What I Provide
Detailed needs assessment of project scope, timelines, and map out project framework.
Research, interview subject matter experts on topic, and liaise with relevant departments.
Write, gather feedback, implement revisions, finalize, and submit.
My Value Add
Customized communications for client’s industry, mirroring style, tone, organizational values, and culture.
Deploying a “client first” approach, positioning the client as the “only choice” among competitors.
Communications designed to retain clients.
Review client’s system updates for future release.
Consult, and collaborate with IT, and business intelligence teams to determine areas of focus for communication.
Craft e-mail communication to inform customers of updates, showcasing benefits, and enhanced usability.